Innovation in the software industry is on the upswing and has initiated a fundamental shift in the industry from on-premise to on-demand solutions, with SaaS being the key driver. Software platforms are moving from their traditional centricity around individually owned and managed computing resources and up into the “cloud” of the Internet. The SaaS model is becoming a mainstream and this has led to the rise of a new generation of SaaS platforms (Platform-as-a-Service).
This interest in on-demand solutions is being fueled by growing frustration with the costs, complexities and cumbersome nature of traditional, on-premise, legacy applications. Escalating macro-economic pressures due to deepening recession and intensifying competitive pressures are making it imperative that companies get more return from their enterprise application investments in order to win and retain customers.
These forces are driving the growth of a new generation of on-demand, web-based, SaaS solutions. In addition to CRM, other business-essential applications including ERP, HR management and web hosting are moving from costly and complex infrastructure hosted by the business to multi-tenant solutions delivered entirely as a service.
PaaS has the ability to leverage the power and ubiquity of the Web to develop, test, deploy, host, and maintain online applications in a single, integrated environment. PaaS accelerates development, improves access to data, enhances collaboration, eliminates provisioning and management of infrastructure, and allows developers to focus on creating a higher level of functionality, without compromising control over data. The result: richer, more intuitive applications that reach more end users, for a significantly higher return on investment (ROI) and lower total cost of ownership (TCO).