SOLUTIONS

Process & Systems

Why?

• Processes enable Business Models and Business Strategies to be broken down to standardized and routinized workflows.
• Thus ensuring the optimum level of ‘energy’ is utilized for standardized, repetitive tasks – leading to both customer value and cost optimization.
• Eliminating non-value-adding slack and inefficiencies – that tends to accumulate when processes are not regularly challenged for relevance and value.
• Ensuring the investment in systems are based on a foundation of effective processes

What?

• Process Re-engineering, depending on the degree of change required, could be approached in two ways:
  • Ground Zero-based Approach – which starts by challenging the fundamentals of the Value Chain, Business Model, then cascades to purpose-based workflows.
  • Continuous Improvement Approach – which focuses on focused specific workflows in need of ‘slack’ elimination.
  • In both cases, tech-optimization is pursued – immediately following the optimized process disciplines.

Performance Management

Why?

• To proactively track organizational performance and strategy execution – so that corrective action (if needed) can be taken.
• To ensure that organizational capacities/resources are optimized.

What?

• Macro Performance Management Framework– based on the Value Chain, Business Model, and Organizational Strategy.
• KPIs (Key Performance Indicators) and MPIs (Market Performance Indicators) – all of which to be seamlessly linked (via a Tree Diagram) to the Organizational Goals.
• Institutionalizing the Performance Management System – via Reports, Reviews, Rewards-linking, Tech-Optimization, and Internal Marketing.

Talent Optimization

Why?

• Effective execution of an Organization’s Strategy is critically dependent on its Human Resources, i.e. how they are hired, inspired, and optimized to deliver optimal performance.

What?

• Comprehensive Audit and Recommendations covering the entire HR Eco-system i.e. Resourcing Strategy, Capacity Planning, Employee Value Proposition, Recruitment, Employee Engagement, Competency Development, Rewards & Recognition, Performance Appraisals, HR Governance, and Exit Formalities.
• With the option to focus on select modules from the HR Eco-System (above).

Digital & Analytics

Why?

• Increasing complexity of interpreting Customers, Channels, Supply Chains, Human Resources, and Competition – in an increasingly over-communicated world.
• The power of data in developing breakthrough offerings and go-to-market approaches.

What?

• Development of holistic Digital Transformation Strategy and Road Map.
• Covering Trends, Challenges & Opportunities, Impact on Business Model and Strategy, Core Tech (ERP), Functional / Customer-facing Tech (Apps), Analytics and Digital Strategy Enablers (Processes, People, Eco-Systems, Compliance, and Governance).
• Experimentation: Minimum Viable Products (MVP) / Use Cases for Artificial Intelligence, Machine Learning, Big Data Analytics, IoT, Blockchain, etc.
• Capture, clean, process, analyze, and visualize data – enabling business decision making. Via Data Science, Big Data Analytics, Artifice Intelligence / Machine Learning.

M&A Facilitation

Why?

• For rapid, quantum growth – via an inorganic business strategy.
• Divestment of non-core businesses – for sharper business focus.
• Cashing out – for alternate investments, inheritance, retirement.

What?

• Facilitating the M&A process (on either buy-side or sell-side), which constitutes:
  • Identification, evaluation, and selection of Investor, Divestor, Merger-Partner.
  • Transaction Documentation (Teasers, Information Mémorandums etc.).
  • Valuation and Due Diligence.
  • Post M&A Integration.

Financial Re-structuring

Why?

• High growth (current or planned) businesses – whose capitalization and structuring are not optimal to meet the high growth.
• Over-trading businesses – resulting in higher cost of capital and associated solvency/default risks.
• Businesses who have not critically evaluated their cost of funds – in the context of new funding sources and tools available.

What?

• Optimal Capital Structuring – aligned to Business Growth Plans and Business Strategy.
• This includes: Quantumization, Equity-Debt Balancing, Fund Sourcing, and the consequent Micro Decisions of these 3 aspects.

Organizational Design

Determining the most effective organizational structure required to execute an organization’s strategies by conceptualizing a robust and flexible structure from the ground up while preparing the organization for change.

Manpower Planning

Forecasting an organization’s future human resource requirement while simultaneously assessing its current human capital availability in order to bridge the gap between the two in an exercise of manpower, career, and succession planning, thereby ensuring the timely availability of effective human resources.

Compensation & Benefits

Through industry benchmarking surveys, MTI determines and structures the sums, brackets and forms of remuneration received by employees across all levels of an organization inclusive of senior leadership.

Competency Mapping & Development (Training)

Establishing the precise competencies among the specific key employees that require further development in order to collectively achieve a corporate’s strategic objectives. MTI performs this by conducting a job-based competency audit in order to establish current and future required competencies, and contrasting this against an assessment of current competency levels.

Employee Engagement

Evaluating the effectiveness of an organization’s work atmosphere with regard to the degree of satisfaction and motivation among employees. Furthermore, MTI provides recommendations to improve overall satisfaction and thus performance, in order to surpass and expedite the achievement of corporate goals.

Performance Appraisal Systems

Acknowledging the complexities within an organization and its job roles, developing a comprehensive approach to measuring individual and collective employee performance, establishing informed processes to set standards and address any deviations from these standards, and attempting to instill a performance-driven culture.

Channel Management

Through the development of the optimal channel mix, the determination of each channel’s intensity and role, and the alignment of channel partners with the organization’s messaging and value proposition, MTI formulates customized and highly effective channel management strategies.

Service Quality & Delivery

Through a highly analytical process that examines every aspect of the organization that determines service quality, MTI proposes specific initiatives for every micro-level of the organization in order to ensure service quality and customer experience via competencies, processes, culture, motivation, and performance management.

Brand Strategy

Ensuring sustainable brand profitability through the development of a strategy that encapsulates an understanding of the brand’s environment and domain, refinement of its architecture and focus, establishment of its distinguishing identity, generation of its demand, management of its sourcing, and continuous measurement of its health.

Research & Analytics

MTI provides comprehensive insight for highly informed decision making through the conduct of research and surveys including (but not limited to) usage and attitude studies, competitor tracking and mystery shopping, company, industry and country profile establishment, and market trend analysis.

Strategy-enabling Technology Planning

Formulating a comprehensive technological plan presenting the software, hardware, systems and processes required, as well as their contribution (value) to the organization, and their cost by evaluating an organization’s existing technology and assessing their future technological requirements.

Technology Optimization for Business Impact

By obtaining a complete view of the usage of technology within an organization, MTI assesses effectiveness and efficiency, and identifies the areas requiring rectification. In order to foster business growth, MTI enforces best practices and optimizes the way systems and people are being used.

Business-enabling Web Strategy

In order to establish a significant web presence, MTI acknowledges an organization’s business needs and translates it to web-based action by identifying their target audience and their behaviour online, establishing performance targets, formulating an appropriate mix of web initiatives, selecting the tools and technologies, developing specifications, and finally executing the strategy while optimizing it continuously.